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Return to Invoice Terms & Conditions

 

RTI Return to Invoice  – Is this product right for you?

 

Summary of Cover

This summary of cover is provided for ease of reference.  It does not contain the full terms and conditions of the policy, which can be found in the policy document.

 

Return To Invoice: If your car is stolen or declared an insurance write off, Return to Invoice we will pay the difference between the insurer's valuation and the original purchase price of the vehicle.

 

Name of Insurer:

Red Sands Insurance Company (Europe) Ltd is a company registered in Gibraltar No. 87598, registered office: Suite 913 Europort, Gibraltar.

 

Key Features and Benefits:

Scope of Cover (see “Insurance Cover” on your Certificate)

The policy, for which you or your lender will pay a single premium and which is for the period agreed at the time of purchase, will pay you the shortfall between the settlement received from the motor insurance company and the original invoice price of the vehicle, up to the sum insured, following the total loss of your vehicle due to theft or accident

 

Conditions: 

You are eligible for this cover if ;

•           you are the registered keeper of the vehicle

•           you are the owner of the vehicle

•           you are named as the policyholder in a comprehensive motor insurance policy covering the vehicle

•           your vehicle is less than 7 years old and has covered less than 80,000 miles

•           your vehicle has a value within the parameters offered at the time of purchase

 

Exclusions:

•           Vehicles modified from the manufacturers specification

•           Vehicles used for competition, racing, pace making, off road use, driving school, transportation of goods, delivery courier, or designed to carry more than 8 people

•           Vehicles over 3500kg gross weight

•           Vehicles owned temporarily by a business formed for the purpose of selling or servicing motor vehicles

•           Aston Martin, Bentley, Bristol, Cosworth, De Thomaso, Dorchester, Ferrari, Fiat Croma, Ginetta, Lamborghini, Lancia, Maserati, Rolls Royce, and any other American manufactured vehicle

•           Vehicles stolen by any person having access to the keys

•           Total loss where the driver is unfit to drive

•           Liability when the motor insurers have declined to pay for the total loss of the vehicle.

•           Total loss occurring outside Great Britain, Northern Ireland, Isle of man, Channel Islands, European Community countries, and any other country for which an international motor insurance card is effective in respect of the vehicle.

 

Duration of Cover:          As quoted on the proposal/policy schedule.

 

Cancellation:

No fees are normally charged for arranging policies. However, if this policy is cancelled within 14 days of receipt of your policy book, Auto Protect MBI Ltd will charge an administration fee of £35. (An additional administration fee of £15 may be charged by your Dealer). This policy has no surrender value and no premium paid will be refunded after 14 days.

 

What to do in the event of a claim:

All claims should be notified within 30 days of the total loss to Red Sands Insurance Company (Europe) Ltd by telephone on 0870 770 2869.  You should notify Red Sands Insurance Company (Europe) Ltd prior to accepting any settlement from your motor insurer.

 

Complaints

If you wish to register a complaint contact your supplying dealer or alternatively the policy administrator Auto Protect (MBI) Ltd.

Telephone:  0870 766 6667          Post:                      Auto Protect MBI Limited, Cambridge House,

Cambridge Road, Harlow, Essex CM20 2EQ

 

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (FOS).

 

Customer Compensation

Red Sands Insurance Company (Europe) Ltd are covered by the Financial Services Compensation Scheme, You may be entitled to compensation from the scheme if it cannot meet its obligations. This depends on the type of business and the circumstances of the claim. Insurance advising and arranging is covered for 100% of the first £2000 and 90% of the remainder of the claim, without any upper limit. Further information about compensation scheme is available from the FSCS.